Frequently asked questions

Below you will find the frequently asked questions about ordering, returning and NutraLinea products.
Is your question not listed? Please contact our Customer Service.

General

If you can’t sign into your account because you forgot your password, request a password reset by clicking ‘lost your password’ on the My account page. You can also go to nutralinea-usa.com/my-account/lost-password/. On this page you can request a new password with your username or email, so that you can access your account again.

Please do not try to enter your password more than 5 times. You’re account might be temporarily blocked for security reasons. You will then also need to request a new password or contact us to get access to your account again.

FitBoost

No, the product does not contain allergens.

No, the product contains no gluten.

In addition to the effect of the product, a delicious taste is of course also important. That is why our experts have developed a natural formula with a composition of high-quality ingredients without having to compromise on taste. The drink is currently available in the refreshing and natural flavor green apple.

Only 35 calories.

Yes, the product is suitable for both vegetarians and vegans.

Energy is essential for an active lifestyle. FitBoost provides extra focus and sharpness to quickly improve your performance. It is a refreshing drink with green apple taste, that is especially suitable for people with an active lifestyle. FitBoost isn’t only delicious: it also provides long-term energy for optimal performance. FitBoost is the ideal energizer that contains only 35 calories and takes your workout to another level!

Yes, all NutraLinea products are GMO-Free.

In case of pregnancy or lactation, we always advise to consult your healthcare professional first before taking any kind of food supplements, including our products.

Guarana is a special climbing plant known for its characteristic red fruit which contains caffeine, and therefore has effects similar to those of the coffee bean.

Isomaltulose is a slow release source of energy that provides the desired energy for physical activity in a more steady way and is therefore great to use as sports nutrition.

L-theanine is an amino acid found most commonly in tea leaves of both green and black tea. It is often used with caffeine to enhance cognitive skills.

Maltodextrin is a fast energy supply. It is absorbed into your blood quickly and provides a fast fuel for your body.

Panax ginseng is one of the most commonly used and highly researched species of ginseng. The plant is highly regarded as a cognitive enhancer and concentration booster.

PerfectProtein

PerfectProtein contains Milk and Lupine. From the Lupine, cross reactions can occur due to allergens from soybeans, peanuts, green beans and peas processed in the same production area. People with a peanut, pea, bean or soy allergy may also react to lupine.

Yes, you can. Australia is the world’s largest producer of lupine. There is also a lot of research being done into the health effects. This research shows that eating lupine gives a feeling of satiation, as lupine contains a lot of protein and fiber. In short, the PerfectProtein shake is the ideal support in maintaining and achieving your desired weight.

Yes, the product contains milk.

No, the product contains no gluten.

In addition to the effect of the product, a delicious taste is of course also important. That is why our experts have developed a natural formula with a composition of high-quality ingredients without having to compromise on taste. The shake is currently available in the tasty and natural flavor vanilla and chocolate.

No, this product contains no added sugars.

Only 60 calories when prepared with water.
Only 140 kcal if made with low-fat milk.

No, the beans of the garden plants have a bitter taste and all parts of this plant are actually poisonous. The products of NutraLinea contain lupine from Lupinus Angustifolius. Contrary to the rest of the lupine species, this type is non-toxic and is also periodically tested for this. Lupine is a member of the butterfly-flower family and one of the most colorful border plants there is. The flowers vary in color and occur in blue, purple, pink, yellow, brown and red.

Yes, the product is suitable for vegetarians.
No, the product contains milk protein and is therefore not suitable for vegans.

Our shake is perfect for anyone who pursues an active and healthy lifestyle. The shake is full of lupine and milk protein isolate; great for recovery, building muscle and strong bones. In addition, the shake contains Garcinia Cambogia and a balanced combination of soluble and insoluble fibres. Ideal as a healthy snack or before or after exercise!

Yes, all NutraLinea products are GMO-Free.

In case of pregnancy or lactation, we always advise to consult your healthcare professional first before taking any kind of food supplements, including our products.

Garcinia cambogia, a tropical fruit also known as the Malabar tamarind. The active ingredient in the fruit’s rind, hydroxycitric acid, appears to block your body’s ability to make fat and it decreases your appetite.

Inulin is a soluble fiber and is often extracted from the roots of plants growing in moderately cold soil. It has prebiotic effects and is therefore a source of energy for the good bacteria. Inulin is very important for the absorption of minerals and ensures a better intestinal flora.

Lupine is a vegetable protein source and contains a complete and high-quality amino acid profile. The lupine flower provides lupine beans that are very rich in protein & fiber. Lupine has many special properties, but is also particularly beautiful as soon as it blooms.

In total there are three types of lupine that are used as nutrition:

  • Blue lupine, Lupinus angustifolius
  • Yellow lupine, Lupinus luteus
  • White lupine, Lupinus albus

Milk protein isolate contains casein and whey protein. This combination provides a complete and high-quality amino acid profile, which results in good absorption by the body.

  • Whey protein is the best known protein when it comes to protein supplements and comes from milk. During the process of converting milk to cheese, whey protein is separated. Whey protein is absorbed quickly (about 2 hours) by the body.
  • Casein, like whey protein, is also derived from milk. This protein has long amino acid chains, therefore it takes longer (about 6 to 8 hours) before the body has fully absorbed the casein.

Lupine is a vegetable protein and is an excellent alternative to meat because of its high protein content and good protein quality. Furthermore, it is rich in healthy dietary fibers and contains almost no fat. In addition, lupine has the special property of binding nitrogen from the air and thus enriching the soil. Therefore, no (artificial) manure is needed to grow this crop. Moreover, in contrast to soya, which depletes the soil, lupine improves the soil. The fertility of the soil increases by growing lupine.

Lupine is therefore not only a pleasure for the eye, but also for the soil.

5-Day Detox

No, the product does not contain any allergens.

In addition to the effect of the product, a delicious taste is of course also important. That is why our experts have developed a natural formula with a composition of high-quality ingredients without having to compromise on taste. The effervescent drinks have a refreshing natural lemon flavor. The Mix drink does contain a lot of psyllium fibers that absorb the water, which gives the drink a certain structure.

No, this product contains no added sugars.

The effervescent tablets contain contain only 10 calories per drink.

For optimal effect, use Pyour 5-Day Detox once every season. Your intestines will experience a total purifying and cleansing effect, after which your body is able to restore its bowel flora.

Yes, the product is suitable for vegetarians and vegans.

Our 5-Day Detox program is perfect for anybody that likes to treat their bodies well and feel like their body has deserved a break! The program is full of fibers and contains the patented 2QR-complex, which neutralizes harmful bacteria and act as “power-food” for the good bacteria in your bowels, optimizing your natural bowel flora.

No, the Sodium levels of the NutraLinea 5-Day Detox are not bad for your health. Even though it contains a daily Sodium amount of 1.160 mg (60% Daily Value), it is still far below the recommended Daily Value. As NutraLinea, we care about your health and we want you to look good & feel great. Therefore, we always carefully consider the compositions of each of our products. Too much sodium can cause high blood pressure, but sodium is also very important for several crucial processes in the body. This is especially important for people that are on an energy restricted diet due a low sodium intake and people that have a lot of physical activity due the loss of salts including sodium in sweat.

During the 5-Day Detox you are purifying your body and in order to get optimal results and really give your body a break, we ask you to carefully watch your diet. With this we mean that it is important to drink plenty of water and try to eat as healthy as possible. This means avoid eating unhealthy or processed foods, like pizza, snacks, or meat, but also try avoid drinking alcohol and coffee as much as possible during the program.

  • Sodium keeps the body hydrated. It is especially important after physical activity. A lot of salts including sodium are lost in sweat. These salts keep the hydration rate of the body in balance. It is important to refill these salts after or during physical activity.
  • Sodium prevents low blood pressure. Low blood pressure makes the body less strong and thus is not preferable with an active lifestyle.
  • Helps thyroid function properly. The thyroid hormone plays an important role in energy metabolism.

Yes, all NutraLinea products are GMO-Free.

In case of pregnancy or lactation, we always advise to consult your healthcare professional first before taking any kind of food supplements, including our products.

During the 5-Day Detox you are purifying your body and in order to get optimal results and really give your body a break, we ask you to carefully watch your diet. With this we mean that it is important to drink plenty of water and try to eat as healthy as possible. This means avoid eating unhealthy or processed foods, like pizza, snacks, or meat, but also try avoid drinking alcohol and coffee as much as possible during the program.

The 5-Day Detox contains an ideal combination of three types of fibers, namely Psyllium, FOS, Inulin. Psyllium is a natural fibre that stimulates the activity of the bowel. FOS and Inulin are prebiotics, which are non-digestible food ingredients that stimulate the growth and activity of bacteria in the digestive system.

2QR-complex is a patented ingredient that consists of natural polysaccharides, derived from the Aloe Vera Barbadensis Miller plant. It has the unique ability to neutralize harmful microbes by physically blocking their adhesion. This mode of action is selective and does not affect the desired flora. That is why the 2QR-complex is highly effective in correcting and restoring the micro flora.

Ginger is a flowering plant that originated from Asia. The root of the ginger plant helps increase movement through the digestive tract, suggesting that it may relieve or prevent constipation. In the 5-Day Detox a Ginger root extract 10:1 is used, which is a higly concentrated and standardized version of this extract.

L-Glutamine is an amino acid that plays a role in an various metabolic processes. Glutamine plays an essential role in this because of its healing function of the intestinal wall. It also improves the nitrogen balance, increases muscle protein synthesis and improves the immune system.

Pyour Active

No, the product does not contain allergens.

No, the product contains no gluten.

In addition to the effect of the product, a delicious taste is of course also important. That is why our experts have developed a natural formula with a composition of high-quality ingredients without having to compromise on taste. The powder sticks are currently available in the refreshing and natural flavors Peach and Melon.

One Pyour Active powder stick contains 0 calories.

Pyour Active assures 3 billion live colony forming units (CFUs) are in each stick up to the date of expiration found on the package.

Probiotics are live microorganisms and should be alive at the time of consumption. To ensure you know you’re getting the labeled amount of bacteria, we list the live bacteria count (colony forming units, or CFUs) at the time of product expiration rather than at time of manufacture.

A strong immune system is essential for an active and healthy lifestyle*. Pyour Active provides specifically selected probiotic strains and vitamins and minerals for the perfect support of a healthy immune system*. It is a refreshing and great tasting powder stick, that is especially suitable for people with an active lifestyle. Pyour Active is the ideal immune booster with 0 calories that you can take on a daily base*.

Yes, the product is suitable for vegetarians.

Yes, all NutraLinea products are GMO-Free.

In case of pregnancy or lactation, we always advise to consult your healthcare professional first before taking any kind of food supplements, including our products.

The term “probiotic” means “for life,”—and for good reason. Probiotics are good bacteria like those that live naturally in the digestive tract, and are important in supporting digestive and immune health*.

While present in some whole foods, probiotics can also be taken daily to supplement the good bacteria already living naturally in the digestive tract. Different types of probiotic bacteria, such as Bifidobacterium, support digestive health.

Pyour Active is formulated to help replenish your body’s good bacteria and support digestive and immune health by supporting the 70% of your immune system found in the digestive tract*.

NutraLinea Pyour Active contains 2 well documented probiotic strains within immune health, namely Lactobacillum rhamnosus GG and Bifidobacterium lactis BL-04.

Many probiotic supplements contain 1 to 10 billion CFU per dose, but some products contain up to 50 billion CFU or more. However, higher CFU counts do not necessarily improve the product’s health effects. So in this case we can say, more is not necessarily better. This is also stated by the National Institute of Health (NIH)Harvard University has even stated that a dose higher than the recommended range from 1 billion to 10 billion CFUs might even cause health issues.

The 2 cultures we use in Pyour Active, namely Lactobacillum rhamnosus GG (2 billion CFU) and Bifidobacterium lactis BL-04 (1 billion CFU), are very well researched probiotic cultures and are among the best researched cultures on improving the immune system.

SlimComplete

No, the product does not contain any allergens.

In addition to the effect of the product, a delicious taste is of course also important. That is why our experts have developed a natural formula with a composition of high-quality ingredients without having to compromise on taste. The program is currently available in the tasty and natural tropical flavor, with a fruity and refreshing taste!

No, this product contains no added sugars.

The drink tablets contain contain only 10 calories per drink.

Yes, the product is suitable for vegetarians and vegans.

No. the Sodium levels of the NutraLinea SlimComplete are not bad for your health. One prepared SlimComplete drink contains 300 mg sodium (15% Daily Value), which is far below the recommended Daily Value. As NutraLinea, we care about your health and we want you to look good & feel great. Therefore, we always carefully consider the compositions of each of our products. Too much sodium can cause high blood pressure, but sodium is also very important for several crucial processes in the body. This is especially important for people that are on an energy restricted diet due a low sodium intake and people that have a lot of physical activity due the loss of salts including sodium in sweat.

  • Sodium keeps the body hydrated. It is especially important after physical activity. A lot of salts including sodium are lost in sweat. These salts keep the hydration rate of the body in balance. It is important to refill these salts after or during physical activity.
  • Sodium prevents low blood pressure. Low blood pressure makes the body less strong and thus is not preferable with an active lifestyle.
  • Helps thyroid function properly. The thyroid hormone plays an important role in energy metabolism.

The SlimComplete program is especially developed for those people that want to lose weight and feel better about themselves. We understand how hard it is to lower your calorie intake, stay energized, eat healthy and stay away from unhealthy snacks. We recognize this problem and want to give you a helping hand to overcome it. That’s why we developed SlimComplete, an innovative and natural 3-phase concept, which effectively helps you to reduce your weight. Make your way to your desired weight!

Yes, all NutraLinea products are GMO-Free.

In case of pregnancy or lactation, we always advise to consult your healthcare professional first before taking any kind of food supplements, including our products.

Garcinia cambogia, a tropical fruit also known as the Malabar tamarind. The active ingredient in the fruit’s rind, hydroxycitric acid, appears to block your body’s ability to make fat and it decreases your appetite.

Glucomannan is a polysaccharide consisting of glucose and mannose that originates from the konjac root. Glucomannan contains insoluble fiber that causes it to increase in volume in the intestines as a result of water absorption, which reduces the feeling of hunger.

Green coffee bean extract comes from coffee beans that haven’t been roasted. Coffee beans contain compounds known as chlorogenic acids. These compounds have antioxidant effects, help lower blood pressure and help you lose weight.

The prickly pear, considered as a superfruit, is an extremly potent antioxidant. SlimComplete contains the patented ingredient Cactinea, which is derived from the prickly pear cactus fruit (Opuntia ficus-indica). CactineaTM has exceptional water elimination properties demonstrated in a clinical study. Cactinea™ has also proven benefits on body shape (reduction of ankle, calf and waist circumference).

Apple Cider Vinegar

No, the product does not contain any allergens.

In addition to the effect of the product, a delicious taste is of course also important. That is why our experts have developed a natural formula with a composition of high-quality ingredients without having to compromise on taste. The drink is currently available in the tasty and natural flavor Black currant and Original apple. In contrast to other apple cider vinegar products, we have developed a great tasting product that does not compromise in quality.

No, this product contains no added sugars.

The drink tablets contain contain only 10 calories per drink.

Yes, the product is suitable for vegetarians and vegans.

No. the Sodium levels of the NutraLinea Apple Cider Vinegar are not bad for your health. One prepared Apple Cider Vinegar drink contains 370 mg sodium (16% Daily Value), which is far below the recommended Daily Value. As NutraLinea, we care about your health and we want you to look good & feel great. Therefore, we always carefully consider the compositions of each of our products. Too much sodium can cause high blood pressure, but sodium is also very important for several crucial processes in the body. This is especially important for people that are on an energy restricted diet due a low sodium intake and people that have a lot of physical activity due the loss of salts including sodium in sweat.

  • Sodium keeps the body hydrated. It is especially important after physical activity. A lot of salts including sodium are lost in sweat. These salts keep the hydration rate of the body in balance. It is important to refill these salts after or during physical activity.
  • Sodium prevents low blood pressure. Low blood pressure makes the body less strong and thus is not preferable with an active lifestyle.
  • Helps thyroid function properly. The thyroid hormone plays an important role in energy metabolism.

Our Apple Vinegar drinks are perfect for anyone who pursues an active and healthy lifestyle. The refreshing and low calorie drink that suppresses your appetite and increase your energy. Ideal as a healthy snack, but also a great refreshment before or after your exercise!

Yes, all NutraLinea products are GMO-Free.

In case of pregnancy or lactation, we always advise to consult your healthcare professional first before taking any kind of food supplements, including our products.

Apple cider vinegar is derived from the natural fermentation of sweet apple vinegar. Apple cider vinegar contains many acids, such as acetic acid and has been used for various applications for more than two thousand years. Since apple cider vinegar has high acidity levels, your body needs more time to process food. This is good, because you will avoid a spike in your glucose level and you will feel full for a longer period of time.